House Sitting References
6 Jan – 6 April 2017 Cairns, Australia
We found Robert Hesner and his wife Shirley a pleasure. They went above and beyond our expectations of what a house sitter might be. It was so nice to leave our house and dogs in such competent hands, making our holiday a worry free one. I would recommend them to anyone that is in need of a house sitter
Skills: Pets well cared for, Followed instructions, Home neat and clean, Maintained garden, Punctual, Resourceful
1 Nov – 30 Dec 2016 Waimea, HI, United States
Bob and Shirley Hesner are amazing! I, and my entourage of cats, were so fortunate that they were able to do a two-month house sit for me in November–December of 2016. On my return, my home was cleaner than when I left it and my long haired indoor cat no longer suffered from any hair matting on his back, due to a new and improved grooming brush courtesy of Bob and Shirley! While the primary scope of work was to feed and maintain the litter box of my indoor elderly cat and to feed three outdoor semi-feral cats, Bob and Shirley went above and beyond by helping out another neighbor by providing evening feeding of their numerous outdoor cats when my neighbor was unable to find anyone to help during their own holiday vacation. So not only did Bob and Shirley do a fantastic job for me and my cats, but they also went above and beyond in helping out a neighbor during the holiday season. During my trip Bob and Shirley sent me periodic photos of my cats as well as a nice spreadsheet of both cat feedings and plant watering. This not only gave me piece of mind that all was well as home, but also let me know that the outdoor cats, who are somewhat people shy, were still doing just fine in my absence. Knowing that my plants were being watered was also comforting. Bob and Shirley did such a great job with the plants that on my return I was rewarded with the first yield of finger limes from a young Australian finger lime plant. I would give the Bob and Shirley more than a 5 star review if Trusted House Sitters had such an option. They did a fantastic job, delivering above and beyond my expectations. I recommend them to anyone looking for a house sitting couple!
September 1st, Las Vegas Nevada, USA
Bob and Shirley are real pro house sitters. You will be lucky to have them take care of your home and pets.
I remember my first house sitter decision and I was like you, very nervous. That was 8 house sitters ago now. Of the 8 I had one younger couple that I would never have back but I did learn the following: I only consider mature retired couples around the same age as Bob and Shirley. They have been home owners and pet owners so they understand what it means to take care of someone else’s home and pets.
The other great thing is that Bob and Shirley have attended classes so they can be the best house sitters available……they take pride in the service that they offer and appreciate the value for them staying in your home at no charge but with the responsibility of caring for your home and animals. They take the job seriously.
Communication is another area that they excel at. Even while they were housesitting in Europe they checked in regularly via email to let me know they were still on schedule for our housesit in June. They have continued to do the same for the September sit as well. This is a very important attribute and one that leaves me feeling secure with my flight arrangements and out of town plans. Last spring, I had another house sitter that hadn’t stayed in touch and when I contacted her to confirm our meeting day before I exited she said she couldn’t do the sit. I was fortunate to have the luck of a past house sitter being available that month. Otherwise I would have needed to cancel my trip.
When they arrived in June to pet sit Shirley had an extensive list of questions so that she could understand my cats behavior. Bob asked important questions about water shut off, power panel etc. I felt confident that they were there to take care of my house and pets. In fact, while I was away one of my air conditioning units failed and Bob and Shirley managed getting a quote and contracting for the repair. Of course I paid for the repair using my credit card but they cheerfully managed the work.
Karen and Ed Schonsett
July 1st, 2016
Bob and Shirley Hesner took care of our home in Henderson Nevada along with our Amazon parrot Bubba for the entire month of July 2016, while we were on safari in East Africa. This was the second time that they house sat for us. As I said before, they handled all of the day to day situations calmly and efficiently. We received regular emails letting us know that everything was fine. When we came home, our house was clean, neat and well cared for. We would highly recommend them to anyone looking for an extended house and pet sit. We give them a 5 star rating on everything.
June 1st, 2016 Las Vegas, Nevada USA
If you have contracted with Shirley and Bob Hesner as your pet / house sitters you have struck gold. They are professional at house sitting and taking care of your pets. I was instantly impressed with their focus on getting to know Georgie and Porgie, my Ragdoll cats. They asked very detailed questions about G&P’s feeding, sleeping, and routines. They take their job very seriously which I truly appreciate.
We contracted about 6 months in advance of their arrival while they were house sitting in Spain and then Scotland. During that time they kept in touch to let me know that we were still on schedule for the house sit. A show of reliability and that their word was their bond.
While I was away I had regular updates from Shirley and Bob with photos of my boys. Unfortunately my air conditioning went out and luckily Bob & Shirley managed the repair for me. When I returned I found my home in pristine and immaculate condition. They took great care of all things.
Shirley and Bob are trustworthy, reliable and caring. I am so pleased to know that they will be taking care of my home and kitties again this fall.
I highly recommend Shirley and Bob to take care of your home. Happy to take your call if you would like to know more as well.
May 25th, 2016 Edinburgh, Scotland
Bob and Shirley looked after our home and labradors Bella and Charlie over 3 weeks in May while we were in Australia and then London. This was the second time that Bob and Shirley had stayed with us in Edinburgh. As ever they are the most reliable, friendly and caring house sitters, they prepared for our absence very thoroughly, going through all the dogs’ requirements as well as the details for the smooth running of our home. We knew that we could travel to the other side of the world with complete confidence. We returned to our very happy dogs and our home which had been extremely well cared for.
- Organised ★★★★★
- Reliable ★★★★★
- Self Sufficient ★★★★★
- Tidy ★★★★★
- Pet Care ★★★★★
March 6th, 2016 Palomares, Spain
House Sit Match review
The animals and house were extremely well cared for, and we hope these sitters are available next time we plan a trip.
Friendly= 5 stars, Organised/Reliable= 5 Stars, Honest/Trustworthy= 5 Stars, Good Communications= 5 Stars, Home/Pet care during house sit= 5 Stars, House Sit Rating= 5 Stars
Bridget and Derek Smith
Feb. 1st, 2016 Alicante, Spain
TrustedHousesitters.com Member Reference
Bob and Shirley have been our first experience of Housesitters and what a wonderful way to start ! From beginning to end they provided a professionalism that was impeccable ,giving our pets the upmost care and attention, and looking after our home leaving it immaculate .Througout the Housesit they kept us up to date via different media which allowed us to holiday without any stress .We would recommend Bob and Shirley whole heartedly and hope that some day they will return
Jan 1st, 2016 Rockhampton, Australia
Thank you Bob and Shirley for being fantastic house sitters. Our two large dogs (American bulldog and Boxer) were putty in Bob and Shirley’s hands. A trip to the vet was handled without fuss. House and yard were well looked after and Shirley left the house in a spotless condition. We could not have been happier and hope that you may long continue your incredible journey. 5 stars for everything.
Susan & Stan Connolly
Nov 11, 2015 Perth, Australia
Robert and Shirley looked after our American Staffordshire Dog and our house while we were overseas for 7 weeks.
They kept in touch with us weekly ( as we requested) and sent a picture of our garden and dog each time. When our dog got a strange infection, he notified us immediately and took him to the vet as soon as possible. His observation and prompt treatment of our dog , prevented a worse infection.
Our house and dog was extremely well looked after and I would recommend Robert and Shirley unreservedly.
In addition , they integrated into our neighbourhood, and we have had very positive feedback from our neighbours.
We found them to be friendly and honest people, who we would have them back anytime.
May 20, 2015 Waltham Cross, UK
Bob and Shirley have real empathy with dogs.
They took a genuine interest in our dogs even before they were in the county.
One of our dogs is aggressive around other dogs and Bob and Shirley weren’t daunted.
They looked at this as a challenge and a problem to solve, not an issue. Since their visit the dog is better behaved. It was a pleasure having Bob and Shirley stay in our house, and we never had a moment’s hesitation going on holiday leaving our house and dogs in their care. Our elderly neighbor thoroughly enjoyed their company and our fellow dog walkers were intrigued by these lovely people walking our dogs (who are well known).
26 June 2015 | Edinburgh, City of Edinburgh, UK
Bob and Shirley looked after our 2 Labradors Bella and Charley brilliantly, even getting Charley to the vet for treatment for a sore paw.. They also had to cope with builders working in our garden doing some noisy and dusty landscaping. They took everything in their stride calmly and with great efficiency. I thoroughly enjoyed getting to know Bob and Shirley and can thoroughly recommend them as Outstanding Trusted House sitters!
13 June 2015 | Northampton, UK
Bob and Shirley recently looked after our two dogs for a week. They were very organised, professional and friendly from day one. They kept in touch throughout the week, sending us photos of the dogs and updates each day.
We felt our pets and house were very well looked after and would recommend this great couple without hesitation and we’d certainly ask them to sit for us again.
08 June 2015 | Tonbridge, Kent, UK
Bob and Shirley looked after our house and our dog flawlessly. Their communication before and during the sit was excellent, and they demonstrated a great level of self-sufficiency in our absence. We would have no hesitation whatsoever in recommending them to anyone.
20 March 2015 Vail, Colorado
Robert and Shirley Hesner took fantastic care of my home in Vail, Colorado from April through November during 2012, 2013, and 2014.
During their multiple stays at my home they ensured that plumbing and appliances were “exercised”, that plants were taken care of and that the house was kept clean.
During the times that I returned to my home it always cleaner and in better shape than when I’d left it.
Not only were they great house sitters, but they often went above and beyond my expectations by alerting me to any potential issues before they became problems. They coordinated meeting with and working with my fireplace maintenance vendor, window cleaners, carpet cleaners, irrigation and landscaping vendors and
were always proactive regarding anything which might require attention.
21 March 2015 Las Vegas Nevada, USA
We highly recommend Bob and Shirley. They took great care of our home and our parrot, Bubba. We were gone for a month and they handled all of the day to day situations, such as minor repairs, calmly and efficiently. We received regular emails and photos of Bubba letting us know he was fine and well cared for in our absence. Our home was very clean and tidy when we returned. It was difficult to tell someone actually lived there while we were away. We were very impressed with Bob and Shirley’s performance and will most likely try to use them again when we go away on our next holiday.
18 April 2015
To whom it may concern,
This letter is on behalf of my dear friends, Mr. and Mrs. Hesner. I have had the pleasure of knowing Bob and Shirley for about three years now and more closely over the past year and a half. It is difficult to truly depict one’s character in words but I will try my best regardless. I first met Bob and Shirley at my place of work and from there developed a close friendship. Bob is a well-respected man in our small community in Colorado. Many companies put their faith and trust of confidential information in his hands, and in return he goes above and beyond meeting their needs. Shirley closely follows Bob’s character as a well-respected artist and the behind the scenes person for the details of our visits. Time and time again, they have proven to be loving and loyal people as a friend as well as a client to the place that I worked at. They are the kind of people that live life with the mentality that leaves a place or person feeling better than how it was before they got there.
I have complete trust in the two of them that whatever task may come to them; they will approach it with integrity and generosity as they have with our interactions. I am truly blessed to call them my friends and believe that they will leave you feeling the same. If you have any questions or concerns, feel free to contact me at the below information.
09 April 2015
You would be so lucky to have Bob & Shirley take care of your home and/or pets. I met them last year when our paths crossed in Thailand – we became instant great friends because that’s the kind of people they are. They are adventurous and laid back yet at the same time highly responsible and trustworthy, mature and responsible. They love to travel and have new experiences. Not that anything will go wrong while you travel, but I can’t imagine that anything could happen that they are not resourceful enough to resolve on their own.
Personal Fitness Trainer of the Vail Valley
02 May 2015
Dear Property Owner:
For more than three years, I have spent numerous hours with The Hesner’s. As a Personal fitness trainer, I attest to their consistency and tenacity of completing task and achieving goals.
They are both, intelligent and motivated individuals, who are more than capable of managing and maintaining your property. Their years of expertise of living in high-quality homes contribute to their knowledge of the aspects needed to be the quality people that one would expect.
They are both highly respected and have developed a relationship with everyone they come in contact with.
If you would like additional information about the Hesner’s,
Character Reference 20 March 2015
We have known Bob and Shirley Hesner for many years and can assure you that they are accomplished and trustworthy people. Both have been very successful business people; hard-working, smart, artistic and competent.
We would have no qualms whatsoever if they were to house-sit for us or any of our friends.
20 March 2015
Bob and Shirley Hesner are fabulous individuals! I can’t think of anyone I would rather entrust the care of my home, property, and pets.
Santa Clara, California
09 April 2015
Robert Hesner is a very trustworthy and honorable gentleman. He and his wife Shirley would be very suited to house-sitting and taking care of someone’s home while they are away. They are experienced world travelers and are very resourceful and honorable.
23 March 2015
I have known Robert, and his wife Shirley, Hesner for about 30 years. He is honest, dependable, very bright, a logical thinker, and a good problem solver. When faced any sort of crisis, he remains calm and methodical. He has a warm heart and a friendly manner yet not intrusive. With a sense of adventure, he and Shirley both enjoy experiencing other cultures, people, and cuisines. I strongly refer them for this opportunity.